I enjoyed the presentation on libraries and the Big Box Retailers. I wondered how well that Coffman study has been publicized, and if most public librarians have heard of it. I don’t think he’s alone in his opinion on what reference librarians do (or don’t do) either. I have already been asked by (I suppose) well-meaning people who wonder “why” anyone would need to go to library school- after all, how much to it can there be?
Since I worked at the Sequoya Public Library both before and after it was rebuilt, I intimately understand the changes in the way it uses space, light and other details to attract patrons. Several of the photos (which incidentally featured a few of my dear co-workers but none of me) showed quite well that the old Sequoya was just a hole in the strip mall, with almost no natural light. We are now practically encased in natural light (I am often squinting) and our design motif and comfort of the furniture does seem to have improved. I still don’t think our display cases make browsing intuitive, but I don’t think that needs to be the main feature of a library anyway. The way the building is shaped makes it annoying for staff, because we can’t see what’s going on in the wings when we are the circulation or reference desk, but the extra space is nice. However, our collection actually shrunk when we moved, that extra room was used for chairs, a fireplace and the like, not additional materials. One more thing to note: since the building is LED certified, the parking lot was built purposefully small. This makes some patrons anywhere from mildly irritated to absolutely enraged, and lack of parking is probably the #1 complaint I am subjected to. Pleads about how powerless I personally am to change this or suggestions of public transportation only make things worse. I know Big Box book stores always have plenty of parking!
Anyway, the group did a good job and I’m glad their conclusion favored old-fashioned public libraries. Those are the ones I like best.
Sunday, December 19, 2010
Sunday, December 12, 2010
One City One Book
One City, One Book
One question that came up for me during the presentation related to
the statement made “libraries are mainly here to promote literacy”.
I’m not sure that I agree with that. I think libraries exist for many
reasons, perhaps the main one I think of for libraries is a place and
mechanism to give people access to information.
I like how the group pointed out pros and cons of OBOC; I have some of
my own pros and cons regarding it as well. A con is I question how
many people get involved in OBOC who are not already active in their
community. My (perhaps cynical) estimate would be that the vast
majority of people who read and participate in OBOC are the “type” who
already show up for community events. Although perhaps many of these
people are reading something they would not have read before, it
doesn’t seem to lead to anyone attending gatherings on OBOC that they
would normally not mingle with. My feeling on this reflects an
experience I had this past summer. The Madison Public libraries
partnered with Porchlight to have a community read of The Soloist, a
book about a schizophrenic homeless man and the LA Times reporter who
tells his story and befriends him. I was asked to facilitate the book
discussion at the Sequoya library. The group that attended was made
up of 25 white middle-class women, and although it was a great
discussion, I was disappointed at the lack of minorities and
especially at the absence of anyone who was experiencing homelessness.
I had thought about inviting one or two of the people I know who are
homeless, and in retrospect I wish I had. But I guess having these
discussions is better than nothing, because at least we talked about a
subject that most people ignore. However, I hope that people don’t
think they’ve done their civic duty by attending a book discussion
like that, because as long as people are marginalized and don’t have
a place to call home, American citizens have a lot of work to do!
However, as a pro, I do like the concept of many people reading one
book and getting a chance to discuss concepts that might not otherwise
come up. I was not surprised to learn that some cities couldn’t reach a consensus on which book to read. Overall I think that OBOC may be one small part of getting the community more engaged and motivated to facilitate change.
One question that came up for me during the presentation related to
the statement made “libraries are mainly here to promote literacy”.
I’m not sure that I agree with that. I think libraries exist for many
reasons, perhaps the main one I think of for libraries is a place and
mechanism to give people access to information.
I like how the group pointed out pros and cons of OBOC; I have some of
my own pros and cons regarding it as well. A con is I question how
many people get involved in OBOC who are not already active in their
community. My (perhaps cynical) estimate would be that the vast
majority of people who read and participate in OBOC are the “type” who
already show up for community events. Although perhaps many of these
people are reading something they would not have read before, it
doesn’t seem to lead to anyone attending gatherings on OBOC that they
would normally not mingle with. My feeling on this reflects an
experience I had this past summer. The Madison Public libraries
partnered with Porchlight to have a community read of The Soloist, a
book about a schizophrenic homeless man and the LA Times reporter who
tells his story and befriends him. I was asked to facilitate the book
discussion at the Sequoya library. The group that attended was made
up of 25 white middle-class women, and although it was a great
discussion, I was disappointed at the lack of minorities and
especially at the absence of anyone who was experiencing homelessness.
I had thought about inviting one or two of the people I know who are
homeless, and in retrospect I wish I had. But I guess having these
discussions is better than nothing, because at least we talked about a
subject that most people ignore. However, I hope that people don’t
think they’ve done their civic duty by attending a book discussion
like that, because as long as people are marginalized and don’t have
a place to call home, American citizens have a lot of work to do!
However, as a pro, I do like the concept of many people reading one
book and getting a chance to discuss concepts that might not otherwise
come up. I was not surprised to learn that some cities couldn’t reach a consensus on which book to read. Overall I think that OBOC may be one small part of getting the community more engaged and motivated to facilitate change.
Monday, November 22, 2010
Week 12- the role of libraries
“The Library As Place” was a very practical article and offered good tips on how to plan and build new academic libraries. On page 2, he article talks about how at one point people thought libraries would die out with the advent of the internet and other technologies. Instead, students are using their libraries more than ever, and as freeman states on pages 2 and 4, this is in part due to the library’s ability to foster community building. As stated, the internet can have an isolating effect on people, but those effects are at least somewhat mitigated by being in a library. Personally, I usually feel more productive doing my work in a library on campus than in my apartment. It’s comforting for me to have the low conversations and sounds of keys clacking on the keyboards in the background. I do get puzzled by the people who seem to listen to their iPods while reading; that would be total overstimulation for me. But overall, being in a public place forces me to concentrate a little more. I guess I relate to the student who said that the library was a place to “get serious” (2).
Regarding some of the practical pointers Freeman offers, I wonder how many academic libraries are able to be open from 11 pm- 4 am (4). On our campus, only College Library is open 24 hours/day, and three other libraries are open until midnight or 1 am. Most of our libraries do not open until 7:30 or 8 am. I’m sure staffing libraries overnight is not easy, and can be a strain on the budget (an ever-present issue in the world of libraries). I liked how they talked about the importance of group study rooms in academic libraries; those have always been helpful for me.
I volunteered for the College Library House Party this year, and that was really fun. It was a good way to get students in to the library and possibly in to areas they wouldn’t have visited otherwise, as a way to let them know what’s available. It also created an atmosphere of joviality and merriment that I hope made students want to come to the library more often, even on non-house party nights.
“The Public Place of Central Libraries” describes libraries as attempting to be “successful public places” (331). Two qualities attributed to successful public places are “neutrality” and “equality” (332). This brings to mind our class discussion from the beginning of the semester about racial neutrality- if there is such a thing. It’s nice to have these ideals, and hopefully as both citizens and librarians we can continue to evaluate how well we are doing on living up to them as much as possible.
I was somewhat surprised by how infrequent problems associated with homeless individuals was reported in both of these large libraries (350). I actually used to live in British Columbia and visited Vancouver a few times. I did not visit the library the article is using for its research, but I do know that Vancouver has its share of societal problems. It was nice to hear that these problems don’t seem to be taking over these libraries to the point where non-homeless patrons don’t want to visit, as has been happening in some public libraries in the US, such as San Francisco.
I think the community aspect of libraries was apparent in this article too. I liked the comment from the elderly gentleman who can’t understand why more retirees and seniors don’t frequent their local library, even if it’s just to have the chance to get out of their isolated homes (349).
The article also touched on how libraries are being used as more than a place to read. Many patrons were there to study English or apply for jobs (354). This article pointed out the many uses libraries have, including information seeking, reading, the benefits of browsing, and so on. I thought that overall this article did an excellent job making the case for funding central libraries. Also, I found photos of the two libraries studied in this article, and they are quite striking looking!
Regarding some of the practical pointers Freeman offers, I wonder how many academic libraries are able to be open from 11 pm- 4 am (4). On our campus, only College Library is open 24 hours/day, and three other libraries are open until midnight or 1 am. Most of our libraries do not open until 7:30 or 8 am. I’m sure staffing libraries overnight is not easy, and can be a strain on the budget (an ever-present issue in the world of libraries). I liked how they talked about the importance of group study rooms in academic libraries; those have always been helpful for me.
I volunteered for the College Library House Party this year, and that was really fun. It was a good way to get students in to the library and possibly in to areas they wouldn’t have visited otherwise, as a way to let them know what’s available. It also created an atmosphere of joviality and merriment that I hope made students want to come to the library more often, even on non-house party nights.
“The Public Place of Central Libraries” describes libraries as attempting to be “successful public places” (331). Two qualities attributed to successful public places are “neutrality” and “equality” (332). This brings to mind our class discussion from the beginning of the semester about racial neutrality- if there is such a thing. It’s nice to have these ideals, and hopefully as both citizens and librarians we can continue to evaluate how well we are doing on living up to them as much as possible.
I was somewhat surprised by how infrequent problems associated with homeless individuals was reported in both of these large libraries (350). I actually used to live in British Columbia and visited Vancouver a few times. I did not visit the library the article is using for its research, but I do know that Vancouver has its share of societal problems. It was nice to hear that these problems don’t seem to be taking over these libraries to the point where non-homeless patrons don’t want to visit, as has been happening in some public libraries in the US, such as San Francisco.
I think the community aspect of libraries was apparent in this article too. I liked the comment from the elderly gentleman who can’t understand why more retirees and seniors don’t frequent their local library, even if it’s just to have the chance to get out of their isolated homes (349).
The article also touched on how libraries are being used as more than a place to read. Many patrons were there to study English or apply for jobs (354). This article pointed out the many uses libraries have, including information seeking, reading, the benefits of browsing, and so on. I thought that overall this article did an excellent job making the case for funding central libraries. Also, I found photos of the two libraries studied in this article, and they are quite striking looking!
Sunday, November 21, 2010
Week 11- the Government in our lives
I enjoyed the article “The Nerves of the Government”. It made me reflect a little more on how the Government communicates to me in my daily life. One example I came up with occurred at my job as a city employee at the public library. I was rather surprised when a poster of Jennifer Hudson was posted, complete with print about the benefits of weight loss was hung up on a bulletin board in our staff room. I am aware that the government is getting more on board about Americans eating healthier and exercising more, but I think Jennifer Hudson is an odd choice. She was never that big. It’s nice for her if she wanted to lose the weight, but she wasn’t morbidly obese. I was sad to see her as a weight-loss spokeswoman, because she looked fine before, and many women in America look like the old Jennifer Hudson, and there’s no problem with it. The poster made me feel self-conscious, and I thought it related back to when the article is talking about ‘”centrally desired aspiration”’ (14). Just by having this poster prominently displayed, coupled with all the images we are already subjected to everyday of thin people, I think most average people buy into the belief that they need to lose weight too. I’m not saying that we don’t have some major problems with obesity and lack of nutrition in this country. But to have our Government be putting up posters in their workplaces of a girl who wasn’t even fat made me uncomfortable.
I like the point on pages 16-17 about how Government employees are more widespread than one might initially think, for example mail deliverers, school teachers, and of course public librarians! I assume that is part of the reason this article was chosen, for many librarians (but by no means all) will be government employees. In addition, we will be acquiring, locating and in some cases, translating, information for the general public. That’s a big job- and articles like this are good reminders that our awareness needs to be raised about who’s spreading (or withholding information) and why.
Another thing the article brought up for me related to my work with the ACCESS website (where people can find out if they’re eligible for and apply for the government benefits of FoodShare, Medicaid, Family Planning Waiver, and Child Care). I have a lot of frustrations with this website, because it is not user friendly for many of the people needing to interact with it. Supposedly the language is at a fifth grade reading level, but even so, navigating it is no easy task, especially for the people who most need the most help. In a previous job I used another website run by the government, where people can apply for SSI and SSDI disability benefits, and this one was also very onerous to work with. The difficulty of accessing government services via the web makes me question if our government really cares or is even aware of different underprivileged populations. My idea would be to have those people who write the laws have to do the type of job I have, where I assist people one-one-one with these applications, so they could get a firsthand look at how frustrating this can be for all.
Also, I have met many people who told me they had no idea how to apply for government benefits. A quick Google search does turn up the website one needs to use, but many are unfamiliar with search engines, and it does require some reading comprehension to even get to the right page. I won’t speculate on if it’s deliberate or not, but it seems to me our government does not make information about where to get help very easily accessible. I hope that as librarians, we can all strive to have at least some awareness of where people can get assistance. I don’t think many public librarians would deny that more and more patrons come in to their libraries seeking help with basic needs, and we need to be prepared for that.
I like the point on pages 16-17 about how Government employees are more widespread than one might initially think, for example mail deliverers, school teachers, and of course public librarians! I assume that is part of the reason this article was chosen, for many librarians (but by no means all) will be government employees. In addition, we will be acquiring, locating and in some cases, translating, information for the general public. That’s a big job- and articles like this are good reminders that our awareness needs to be raised about who’s spreading (or withholding information) and why.
Another thing the article brought up for me related to my work with the ACCESS website (where people can find out if they’re eligible for and apply for the government benefits of FoodShare, Medicaid, Family Planning Waiver, and Child Care). I have a lot of frustrations with this website, because it is not user friendly for many of the people needing to interact with it. Supposedly the language is at a fifth grade reading level, but even so, navigating it is no easy task, especially for the people who most need the most help. In a previous job I used another website run by the government, where people can apply for SSI and SSDI disability benefits, and this one was also very onerous to work with. The difficulty of accessing government services via the web makes me question if our government really cares or is even aware of different underprivileged populations. My idea would be to have those people who write the laws have to do the type of job I have, where I assist people one-one-one with these applications, so they could get a firsthand look at how frustrating this can be for all.
Also, I have met many people who told me they had no idea how to apply for government benefits. A quick Google search does turn up the website one needs to use, but many are unfamiliar with search engines, and it does require some reading comprehension to even get to the right page. I won’t speculate on if it’s deliberate or not, but it seems to me our government does not make information about where to get help very easily accessible. I hope that as librarians, we can all strive to have at least some awareness of where people can get assistance. I don’t think many public librarians would deny that more and more patrons come in to their libraries seeking help with basic needs, and we need to be prepared for that.
Friday, November 12, 2010
Week 9- Literacy in American Lives
As I have blogged about before, I assist people from a wide variety of backgrounds, and some people I help have extremely limited literacy or are completely illiterate. Often, when I have told friends or family I helped someone who couldn’t read or write, they are quite surprised, and express dismay that there are “still people” who don’t have these basic skills. To me, this is not surprising, because I see what these people are up against on a daily basis. What I liked about the book is that it shows how larger issues impact our level of literacy. Factors like economics, segregation and racism, sexism and geography all play a role in our relationships to reading and writing. Actually, I think this book really speaks to Maslow’s hierarchy of needs. As human beings, we must have some basic needs met before we can get in to other areas. If someone is hungry, cold or frightened, their capacity for learning to read or write is greatly diminished.
The most interesting aspect of the book was the concept of literacy “sponsors”. Growing up middle-class in Madison with two college-educated parents, I guess my literacy sponsors were first my mom and dad, who read to me a lot and also read themselves. My schools were also literacy sponsors, as they emphasized the importance of reading and writing and I had to practice it quite often. I liked learning about other types of sponsorship, such as the church’s role in the chapter “The Power of it” about African Americans and literacy. That made me think about other ways literacy came in to my life. The only TV I really watched growing up was “Sesame Street”, “Mr. Rogers” and “Reading Rainbow” (what’s up Lavar!), and these programs emphasized reading and writing quite a lot.
Overall, I wasn’t quite as enthralled with Literacy in American lives as I thought I would be. I was never drawn in to it the way I was with “The Immortal Life of Henrietta Lacks” and the way I am with “The Dismissal of Miss Ruth Brown”. I really liked the idea of showing how bigger issues affect our relationships with reading and writing, but, somewhat ironically, Brandt’s writing never really pulled me in too much.
As current and future librarians, I hope we can keep in mind the different starting points everyone has. We don’t all start out equal, nor do we become equal down the line. When we are building collections and designing library programs, I hope we can remember that everyone has different skill levels and interests, and that we can continually push ourselves to have libraries be a good literacy sponsor in the lives of our community members.
The most interesting aspect of the book was the concept of literacy “sponsors”. Growing up middle-class in Madison with two college-educated parents, I guess my literacy sponsors were first my mom and dad, who read to me a lot and also read themselves. My schools were also literacy sponsors, as they emphasized the importance of reading and writing and I had to practice it quite often. I liked learning about other types of sponsorship, such as the church’s role in the chapter “The Power of it” about African Americans and literacy. That made me think about other ways literacy came in to my life. The only TV I really watched growing up was “Sesame Street”, “Mr. Rogers” and “Reading Rainbow” (what’s up Lavar!), and these programs emphasized reading and writing quite a lot.
Overall, I wasn’t quite as enthralled with Literacy in American lives as I thought I would be. I was never drawn in to it the way I was with “The Immortal Life of Henrietta Lacks” and the way I am with “The Dismissal of Miss Ruth Brown”. I really liked the idea of showing how bigger issues affect our relationships with reading and writing, but, somewhat ironically, Brandt’s writing never really pulled me in too much.
As current and future librarians, I hope we can keep in mind the different starting points everyone has. We don’t all start out equal, nor do we become equal down the line. When we are building collections and designing library programs, I hope we can remember that everyone has different skill levels and interests, and that we can continually push ourselves to have libraries be a good literacy sponsor in the lives of our community members.
Tuesday, November 9, 2010
report from WLA
I wanted to share a little bit about WLA, which I had the privilege of attending and presenting at last week. I was a presenter on the panel “Outreach in the Libraries: A win-win for Staff and Patrons”. This was a presentation about FoodShare outreach in the public libraries, which is what I do for one of my jobs. We had a great turn-out, probably about 50 attendees (including Cindy, thank you for coming!) I was really excited about the high level of participation from the librarians. During the presentation, I asked them what types of questions they were getting about basic needs from their patrons. They told me they get questions about how to feed their children, get transportation to work, get help for domestic violence, and much more. Most were very eager to find out how to better answer these myriad of questions. Although my specific job at this point is to just help people sign up for government benefits (food stamps, health care and child care), I do many referrals to other programs and services. I would love to see more libraries have lists compiled on these programs in their area, I hope to compile one for Dane County libraries in the near future. Most librarians seemed to have no resentment for their additional role of being a social worker, and they had great questions about how to provide specific help. I felt like a lot of good, solid information was exchanged, and I think the end result will be that we can help more people who come in to the libraries.
I also attended a panel on teaching basic computer and job-searching skills to patrons. The panelists had similar experiences as myself- they often work with people who have rarely used a computer and have to be taught how to use the mouse and the keyboard before they can even think about setting up email or creating an online resume. There are many things that I can take for granted that other people don’t have- I am not the best typist nor am I the most tech-savvy person, but I do know the basics, and just with that, I am already way ahead of some of the population. I liked how we talked about this at WLA because I think it’s important to raise awareness about this population group. I am very concerned that they are falling behind and there won’t be good opportunities for them. One panelist also teaches her computer classes in Spanish. This reminded me that learning Spanish really needs to get bumped-up on my to-do list. At least once every couple weeks at work I really wished I knew Spanish, but I currently only know a few words (mostly: no hablo Espanol. Lo siento!”) So sometime in-between work, school and family/friends commitments, I need to learn Spanish!
Anyway, it was fun to be at WLA and I hope to spend more time there in the future. I will be presenting again at the Wisconsin Association of Public Libraries May, so if anyone wants to come or has questions about it, let me know. It’s in the Bahamas this year…just kidding, it’s actually in Madison. See you in class!
I also attended a panel on teaching basic computer and job-searching skills to patrons. The panelists had similar experiences as myself- they often work with people who have rarely used a computer and have to be taught how to use the mouse and the keyboard before they can even think about setting up email or creating an online resume. There are many things that I can take for granted that other people don’t have- I am not the best typist nor am I the most tech-savvy person, but I do know the basics, and just with that, I am already way ahead of some of the population. I liked how we talked about this at WLA because I think it’s important to raise awareness about this population group. I am very concerned that they are falling behind and there won’t be good opportunities for them. One panelist also teaches her computer classes in Spanish. This reminded me that learning Spanish really needs to get bumped-up on my to-do list. At least once every couple weeks at work I really wished I knew Spanish, but I currently only know a few words (mostly: no hablo Espanol. Lo siento!”) So sometime in-between work, school and family/friends commitments, I need to learn Spanish!
Anyway, it was fun to be at WLA and I hope to spend more time there in the future. I will be presenting again at the Wisconsin Association of Public Libraries May, so if anyone wants to come or has questions about it, let me know. It’s in the Bahamas this year…just kidding, it’s actually in Madison. See you in class!
Week 10- Copyrighting and more
I actually had a personal experience with copyright issues in this class, with my first blog post. My posting was about how Tupac’s song “Dear Mama” had been added to the Library of Congress, and I wanted a picture to go with the posting…so I googled “Tupac photos” and scrolled through many pages until I found one I liked. Then I copied it and pasted it in to my post. Then…. Professor Rubel asked me if it was copyrighted. I looked closely and sure enough- it was. Together, we tried to find one that wasn’t copyrighted, but it seemed the only ones available were pictures drawn by the people who posted them. That wasn’t at all what I wanted, so in the end Professor Rubel said I could just keep the copyrighted one posted, but if any charges were pressed, I should leave him out of it (I officially absolve him of any wrongdoing)… It definitely got me thinking though…
Another personal experience I had with copyright issues is music checked out from the library. I used to borrow CDs, burn them to my iTunes, and listen to them on my iPod or burn CDs of my own. It seemed like a lot of people I knew did this, so I figured it was ok. But last year, I made a friend of mine a mixed CD from music I had burned. She said thank you but then she gave it back, saying she couldn’t accept stolen goods. Stolen?! I was highly offended, and told her I worked in the library where the music was from, so didn’t she think I had a right to use it how I wanted? She said “actually no, that music is copyrighted, and you’re basically stealing from the artists you claim to like so much.” I thought about this a lot and I have been erasing my stolen music ever since and replacing it with music I purchased for myself. As the article for this week talk about, it’s harder for us to see that we’re stealing when its situations like that, making copies, or even just with ideas. I mean, I would know immediately if I walked in to Macy’s and left with a bunch of clothes I didn’t pay for…but music I burned? It took me awhile to see this in the same light. In fact, it still doesn’t seem as bad to me, and I think that mindset I have is a problem.
I found the article “Who Owns Native Culture?” to be a most interesting read. I was glad to hear that the Girl Scouts were never formally charged for their campfire sing-a-alongs (58). I participated in those often as a little girl though, so that may explain my later deviant behavior in copyright infringement and music.
I had not thought of copyrights as a way “to increase public knowledge” (59), rather I had seen them as a way for artists/authors/etc to earn a living and to have a say in what of their work is distributed and how. As you can see from my personal experiences above, my conscious interactions with the concept of copyright led me to believe that copyright was all about the artist or whoever keeping control of their work… I didn’t know that basically anything you write down is automatically copyrighted (58). I don’t feel like this article did a great job explaining how copyrighting makes things more available for public access, maybe we will talk about that more in class.
I am alos not sure what to make of the issues of intellectual property, copyright and Native People’s issues after reading this article. I like the point that many Native expressions may not be in a form that can be copyrighted, for example, there is more oral story-telling or dance with some Native peoples than writing or drawing. As the author points out at the end, copyright can offer natives some “modest protection” but it definitely is not enough to usurp the structure of society…. When I think about this in terms of working in a library, I think about how as a librarian or whatever my job is in the library, I can do my small part to help the patrons with what they need. I probably won’t reorganize America’s belief system single-handedly, but I do hope to do the best job possible in each interaction. I like the concept of the ripple effect: every interaction we have is a little ripple in the universe…it’s ok to not create waves all the time, small but consistent ripples are good too!
Another personal experience I had with copyright issues is music checked out from the library. I used to borrow CDs, burn them to my iTunes, and listen to them on my iPod or burn CDs of my own. It seemed like a lot of people I knew did this, so I figured it was ok. But last year, I made a friend of mine a mixed CD from music I had burned. She said thank you but then she gave it back, saying she couldn’t accept stolen goods. Stolen?! I was highly offended, and told her I worked in the library where the music was from, so didn’t she think I had a right to use it how I wanted? She said “actually no, that music is copyrighted, and you’re basically stealing from the artists you claim to like so much.” I thought about this a lot and I have been erasing my stolen music ever since and replacing it with music I purchased for myself. As the article for this week talk about, it’s harder for us to see that we’re stealing when its situations like that, making copies, or even just with ideas. I mean, I would know immediately if I walked in to Macy’s and left with a bunch of clothes I didn’t pay for…but music I burned? It took me awhile to see this in the same light. In fact, it still doesn’t seem as bad to me, and I think that mindset I have is a problem.
I found the article “Who Owns Native Culture?” to be a most interesting read. I was glad to hear that the Girl Scouts were never formally charged for their campfire sing-a-alongs (58). I participated in those often as a little girl though, so that may explain my later deviant behavior in copyright infringement and music.
I had not thought of copyrights as a way “to increase public knowledge” (59), rather I had seen them as a way for artists/authors/etc to earn a living and to have a say in what of their work is distributed and how. As you can see from my personal experiences above, my conscious interactions with the concept of copyright led me to believe that copyright was all about the artist or whoever keeping control of their work… I didn’t know that basically anything you write down is automatically copyrighted (58). I don’t feel like this article did a great job explaining how copyrighting makes things more available for public access, maybe we will talk about that more in class.
I am alos not sure what to make of the issues of intellectual property, copyright and Native People’s issues after reading this article. I like the point that many Native expressions may not be in a form that can be copyrighted, for example, there is more oral story-telling or dance with some Native peoples than writing or drawing. As the author points out at the end, copyright can offer natives some “modest protection” but it definitely is not enough to usurp the structure of society…. When I think about this in terms of working in a library, I think about how as a librarian or whatever my job is in the library, I can do my small part to help the patrons with what they need. I probably won’t reorganize America’s belief system single-handedly, but I do hope to do the best job possible in each interaction. I like the concept of the ripple effect: every interaction we have is a little ripple in the universe…it’s ok to not create waves all the time, small but consistent ripples are good too!
Monday, October 25, 2010
Week 8 Response- Henrietta Lacks
Unsurprisingly, I was completely enthralled by the Immortal Life of Henrietta Lacks. With my background in social work and interest in how libraries and information agencies can be improved as a resource for disadvantaged members of society, this was right up my alley. Side note: I can be a very emotional reader, so if anyone spotted me reading this with a box of Kleenex by my side, that wasn’t because I had a cold. This book had me sobbing many times!
My favorite part though was actually a happier section, Chapter 32, where Christoph Langauer has Rebecca, Deborah and Zakariyya come visit his lab at Johns Hopkins’ so they can see Henrietta’s cells. He is so patient and kind to them, he even spends half an hour drawing diagrams of cells and explaining them. It s also there that Deborah finds out that although she inherited many things from her mother, such as her hair color, she didn’t inherit the cancer, because that was caused by an outside agent (HPV). She is so relieved to find this out, but it got me kind of mad too. I mean, how easy would it have been to have told her that a long time ago, so she didn’t have to worry all the years?
I also think the issue of trust is important. It took Deborah a long time to even take Rebecca’s phone calls, but thankfully Rebecca was persistent. I think it helped that Rebecca wasn’t trying to get anything out of them, besides information, and that only when they felt ready to give it. It really helped that she gave them so much of her time and came to family events and church. I think that helped them get to know her and see she wasn’t one of the bad guys trying to scam them. It will be really good for so many people to read this book and see these people’s backgrounds. I hope it helps us do less “judging a book by its cover” so to speak… for example, getting the background on how abusive and chaotic the Lacks’ children’s childhoods was, I really hope that will increase people’s empathy. Otherwise, people are often liable to see others who are in prison or on Social Security as just bad people or lazy people, but they don’t get the full story. The thing is, I think there is a lack of trust in many communities, especially between the haves and the have-nots. The haves might see the have-nots as being leeches or “working the system” and the have-nots may view the haves as begrudging or looking for ways to stop services. It makes me think how can libraries and information help bridge this gap. This is part of what I was trying to do in my Collection Development Exercise (sorry to keep bringing it up, but I must not have explained it very well considering the grade I got). Since I was including music and literature from different backgrounds, I was hoping patrons would see it as they looked at the materials they were already interested in and then check it out as well.
Another issue that the book raised was of access: although Henrietta’s cells have helped create wonderful advances in science and health, not everyone has access to these advances, because we do not have universal health care. As is stated several times in the book and on the book’s website, many of the Lacks’ children and family do not have any health insurance. That is crazy considering how they could be billionaires if they got payment for Henrietta’s cells. I’m someone who believes certain things is a right for everyone, including safety, nutrition and healthcare. But unfortunately this is not reality, and instead, millions of Americans have no health care. As the book also points out, whether or not someone has health care, they don’t usually even know all their rights or what’s being done with parts of their body that is sliced or sucked out of them. I wonder how can we get more basic information passed on to the general public? It seems most people would not want to know all the details, but at least have some more information. It would be nice if Doctors could spend more time with each of their patients to explain things better to them. As it stands now, it seems it is often up to the patients to seek out information on their own, which obviously some are much more capable of doing than others. It seems like some patients needs their own personal Rebecca Skloot and Christoph Langauer to help them understand the process and navigate the system. And maybe that’s not too much to ask. Perhaps if we a society put more emphasis on treating every human being with respect and dignity, our society would be less messed up and we wouldn’t have to be building so many prisons…instead we could use that money to build more libraries!
There is so much more I could say about this great piece of work but I’ll just end it with saying I’m glad the author also included background in to a lot of the scientists’ lives to help give us a well-rounded view. I think in general there is not necessarily clear-cut “good guys” and “bad guys”, and usually people are just doing the best they can at the time. So many of these scientists weren’t trying to take something from the Lacks’ on purpose, but through circumstance they ended up doing just that. The thing is, now that all this has come to light, it would be nice if Johns Hopkins could apologize (which in their letter they said they would not do) and give some money back to the Lacks. Even if that doesn’t happen though, hopefully this book will enlighten people for the future and help others see how valuable information and education are!
My favorite part though was actually a happier section, Chapter 32, where Christoph Langauer has Rebecca, Deborah and Zakariyya come visit his lab at Johns Hopkins’ so they can see Henrietta’s cells. He is so patient and kind to them, he even spends half an hour drawing diagrams of cells and explaining them. It s also there that Deborah finds out that although she inherited many things from her mother, such as her hair color, she didn’t inherit the cancer, because that was caused by an outside agent (HPV). She is so relieved to find this out, but it got me kind of mad too. I mean, how easy would it have been to have told her that a long time ago, so she didn’t have to worry all the years?
I also think the issue of trust is important. It took Deborah a long time to even take Rebecca’s phone calls, but thankfully Rebecca was persistent. I think it helped that Rebecca wasn’t trying to get anything out of them, besides information, and that only when they felt ready to give it. It really helped that she gave them so much of her time and came to family events and church. I think that helped them get to know her and see she wasn’t one of the bad guys trying to scam them. It will be really good for so many people to read this book and see these people’s backgrounds. I hope it helps us do less “judging a book by its cover” so to speak… for example, getting the background on how abusive and chaotic the Lacks’ children’s childhoods was, I really hope that will increase people’s empathy. Otherwise, people are often liable to see others who are in prison or on Social Security as just bad people or lazy people, but they don’t get the full story. The thing is, I think there is a lack of trust in many communities, especially between the haves and the have-nots. The haves might see the have-nots as being leeches or “working the system” and the have-nots may view the haves as begrudging or looking for ways to stop services. It makes me think how can libraries and information help bridge this gap. This is part of what I was trying to do in my Collection Development Exercise (sorry to keep bringing it up, but I must not have explained it very well considering the grade I got). Since I was including music and literature from different backgrounds, I was hoping patrons would see it as they looked at the materials they were already interested in and then check it out as well.
Another issue that the book raised was of access: although Henrietta’s cells have helped create wonderful advances in science and health, not everyone has access to these advances, because we do not have universal health care. As is stated several times in the book and on the book’s website, many of the Lacks’ children and family do not have any health insurance. That is crazy considering how they could be billionaires if they got payment for Henrietta’s cells. I’m someone who believes certain things is a right for everyone, including safety, nutrition and healthcare. But unfortunately this is not reality, and instead, millions of Americans have no health care. As the book also points out, whether or not someone has health care, they don’t usually even know all their rights or what’s being done with parts of their body that is sliced or sucked out of them. I wonder how can we get more basic information passed on to the general public? It seems most people would not want to know all the details, but at least have some more information. It would be nice if Doctors could spend more time with each of their patients to explain things better to them. As it stands now, it seems it is often up to the patients to seek out information on their own, which obviously some are much more capable of doing than others. It seems like some patients needs their own personal Rebecca Skloot and Christoph Langauer to help them understand the process and navigate the system. And maybe that’s not too much to ask. Perhaps if we a society put more emphasis on treating every human being with respect and dignity, our society would be less messed up and we wouldn’t have to be building so many prisons…instead we could use that money to build more libraries!
There is so much more I could say about this great piece of work but I’ll just end it with saying I’m glad the author also included background in to a lot of the scientists’ lives to help give us a well-rounded view. I think in general there is not necessarily clear-cut “good guys” and “bad guys”, and usually people are just doing the best they can at the time. So many of these scientists weren’t trying to take something from the Lacks’ on purpose, but through circumstance they ended up doing just that. The thing is, now that all this has come to light, it would be nice if Johns Hopkins could apologize (which in their letter they said they would not do) and give some money back to the Lacks. Even if that doesn’t happen though, hopefully this book will enlighten people for the future and help others see how valuable information and education are!
Wednesday, October 20, 2010
Week 7 Response
“Mom and me: A Difference in Information Values” reinforced many of my beliefs about information. The author had an idea about what was “right” for his mother, and I think he overstepped his bounds a little bit by trying to get her to see information in his way. I understand that it came from a “good place”, in that he thought he was helping his mom, but the reality is we might not know what is best for others. Sometimes we say something was done in the name of being good for the person but it is really causing them harm. One thing it made me think of is my cousin who is a student at the University of Chicago. He does tutoring for some low-income kids in the area. He told me that he was frustrated because he thought the kids’ manner of speaking was “bad”, and he was even more frustrated because the tutoring advisor also spoke in the same way. He thought she should set a “better example” by using “proper English”. I don’t agree. I think if she wants to speak like a middle-class white person that’s fine, or if she wants to speak in the manner in which she was raised, that is fine too. None of them is better than the other, but I fear that some people who are unfamiliar with certain modes of speech, in particular African American “slang”, see it as ignorant and uneducated. For some people, speaking in slang is going to be necessary and inevitable in their lives, and we shouldn’t be trying to erase that.
This belief that we need to set a “good example” pervades the institution of librarianship as well. For example, librarians may choose to purchase less “urban lit” (like Donald Goines) because they don’t think it’s “real” literature. But they don’t know. Maybe it’s not their experience, but that does not mean it is wrong.
Going back to the article, I was glad that his mom ultimately picked the car that was right for her and I was even more happy that the author saw that and learned from it. He doesn’t inhabit his mom’s world. He can definitely offer things to her from his world, but like he says on the last page “the concept of a personal information economy does not prioritize one human being’s value system over another”. This is part of the reason that I put those hip-hop CDs in to my economics collection development. The music is about a side of economics that some people may never see and not understand, but for other people, that’s a newscast from their world. Actually, I wish I had included the movie “Hustle and Flow” in the collection too, for the same reasons. If any of you haven’t seen it, I would highly recommend it.
I really like how he puts a call to action to his colleagues at the Association for Library and Information Studies Education and the ALA at the end of the article to expand their horizons and out the concept of a personal information economy in to practice. Of course, my sense is many people who have read this article already had an interest in this. What is more difficult is reaching the librarians who don’t care that much and “just want to do their job”. Its always hard to break through to the people who are fine with the status quo. But hopefully the passion from the librarians who have it will rub off on the ones who don’t.
I just want to comment briefly on the article “Teaching at the Desk”. When I first got hired at the public library my supervisor explained to me how we can turn patron questions in to “teachable moments” so they can have more autonomy navigating our resources. For example, if someone comes up asking me if we have a certain book in, depending on if its busy or not, I might take that moment to show them how to do a quick search, while at the same time stressing that I (or the reference librarian) is always happy to do the search for them too. Many patrons are pleasantly surprised upon learning a few simple tools to help them find what their looking for. I think it’s a bit different in an academic library, because there the students should be learning how to use the system for themselves more.
I appreciated that this article talked about the reference’s desk need to be familiar with different learning styles. I think this is in a similar vein as the “Mom and Me” article in that they both acknowledge when it comes to information seeking “one-size-fits-all” is not the best model. I especially liked the different types of questions the reference librarian can use to help patrons “move intellectually through the challenge of thinking through a problem” (460). It reminds me of some of the questions I’ve heard asked at the reference desk, including “I’m looking for this book with an orange cover” (that turned out to be “Girl with the Dragon Tattoo”).
In closing, I want to give a shout-out to the reference librarians and all the staff at the Sequoya public library, as they always handle patron questions with grace and kindness. It's great to get to work with people who I want to emulate!
This belief that we need to set a “good example” pervades the institution of librarianship as well. For example, librarians may choose to purchase less “urban lit” (like Donald Goines) because they don’t think it’s “real” literature. But they don’t know. Maybe it’s not their experience, but that does not mean it is wrong.
Going back to the article, I was glad that his mom ultimately picked the car that was right for her and I was even more happy that the author saw that and learned from it. He doesn’t inhabit his mom’s world. He can definitely offer things to her from his world, but like he says on the last page “the concept of a personal information economy does not prioritize one human being’s value system over another”. This is part of the reason that I put those hip-hop CDs in to my economics collection development. The music is about a side of economics that some people may never see and not understand, but for other people, that’s a newscast from their world. Actually, I wish I had included the movie “Hustle and Flow” in the collection too, for the same reasons. If any of you haven’t seen it, I would highly recommend it.
I really like how he puts a call to action to his colleagues at the Association for Library and Information Studies Education and the ALA at the end of the article to expand their horizons and out the concept of a personal information economy in to practice. Of course, my sense is many people who have read this article already had an interest in this. What is more difficult is reaching the librarians who don’t care that much and “just want to do their job”. Its always hard to break through to the people who are fine with the status quo. But hopefully the passion from the librarians who have it will rub off on the ones who don’t.
I just want to comment briefly on the article “Teaching at the Desk”. When I first got hired at the public library my supervisor explained to me how we can turn patron questions in to “teachable moments” so they can have more autonomy navigating our resources. For example, if someone comes up asking me if we have a certain book in, depending on if its busy or not, I might take that moment to show them how to do a quick search, while at the same time stressing that I (or the reference librarian) is always happy to do the search for them too. Many patrons are pleasantly surprised upon learning a few simple tools to help them find what their looking for. I think it’s a bit different in an academic library, because there the students should be learning how to use the system for themselves more.
I appreciated that this article talked about the reference’s desk need to be familiar with different learning styles. I think this is in a similar vein as the “Mom and Me” article in that they both acknowledge when it comes to information seeking “one-size-fits-all” is not the best model. I especially liked the different types of questions the reference librarian can use to help patrons “move intellectually through the challenge of thinking through a problem” (460). It reminds me of some of the questions I’ve heard asked at the reference desk, including “I’m looking for this book with an orange cover” (that turned out to be “Girl with the Dragon Tattoo”).
In closing, I want to give a shout-out to the reference librarians and all the staff at the Sequoya public library, as they always handle patron questions with grace and kindness. It's great to get to work with people who I want to emulate!
Tuesday, October 12, 2010
week 6 reading response
I'm just going to respond to "The Power to Name" for this week. It had a lot in it and I don't think I will even get to cover all my thoughts on it. First of all, I can see how a certain amount of controlled vocabulary would be necessary in order to streamline searches. However, I think the problem is that too few people think “outside the box” and don’t think to add additional tags, subjects or names to pieces of information. I agree with the article when it talked about how our labels only appeared neutral; this also reminded me of our class discussion on racial neutrality. We don’t live in a gender/racial/etc neutral society, so we shouldn’t pretend that our labels are such. Although Cutter created his cataloging system almost 150 years ago, his “presumption of universality” (5) is still relevant today. We can easily see how even 50 years ago many groups were being excluded from participation in mainstream society- racial minorities, GLBT, people with disabilities. In fact, because these groups have made such visible progress in gains such as civil rights, I think we have suffer from a tendency to see issues of exclusion and discrimination as no longer significant.
As librarians, I think we need to keep examining our self-censorship, i.e. continue to question ourselves as to why we are referring to something or searching for something in that particular way. I liked some of the author’s suggestions on ways to make the catalogue more accessible, especially typing in one word and having the search engine automatically look at alternate spellings as well (23). The idea for having users create their own links is also good, but I fear that many marginalized users would not be able to make use of this.
The article also brought to mind the displays libraries choose to have. At the public library where I work, we have several displays that change every month. I have been asking the reference librarians how they choose their subject material. Some of it is seasonal (like books on camping during August) but overall there is a wide subject range. The librarians said that their main focus was to put up displays that would appeal to patrons that we have visiting our location. I asked if they were ever worried about offending any patrons with display subjects. They said no, because this is Madison, and it’s hard to offend people here. On the flip side, they also said that they feel it is a part of their job to make patrons question their own assumptions. So it seems like that it is a delicate balance: providing materials you believe the patron would already want, while also providing or displaying other materials that might make them uncomfortable. Hmmm… I also discuss this a bit more in my Collection Development assignment.
I think a good cataloging system will be self-critical, and also have input from the widest selection of people/groups possible. Catalogers should definietly be hitting the streets and asking people "how would you like to be referred to? What issues, attributes and problems do you believe are most connected with your identity?" That would keep it real and accessible for a lot more of us.
As librarians, I think we need to keep examining our self-censorship, i.e. continue to question ourselves as to why we are referring to something or searching for something in that particular way. I liked some of the author’s suggestions on ways to make the catalogue more accessible, especially typing in one word and having the search engine automatically look at alternate spellings as well (23). The idea for having users create their own links is also good, but I fear that many marginalized users would not be able to make use of this.
The article also brought to mind the displays libraries choose to have. At the public library where I work, we have several displays that change every month. I have been asking the reference librarians how they choose their subject material. Some of it is seasonal (like books on camping during August) but overall there is a wide subject range. The librarians said that their main focus was to put up displays that would appeal to patrons that we have visiting our location. I asked if they were ever worried about offending any patrons with display subjects. They said no, because this is Madison, and it’s hard to offend people here. On the flip side, they also said that they feel it is a part of their job to make patrons question their own assumptions. So it seems like that it is a delicate balance: providing materials you believe the patron would already want, while also providing or displaying other materials that might make them uncomfortable. Hmmm… I also discuss this a bit more in my Collection Development assignment.
I think a good cataloging system will be self-critical, and also have input from the widest selection of people/groups possible. Catalogers should definietly be hitting the streets and asking people "how would you like to be referred to? What issues, attributes and problems do you believe are most connected with your identity?" That would keep it real and accessible for a lot more of us.
Tuesday, October 5, 2010
Week 5 reading response
Byrne’s piece on public records brought up several things for me. First, it reminded me I have varied experience helping patrons access public records in my job at a public library. Several times a patron has tried to find an old classmate or teacher, and we have usually had limited success at locating them. The web page usually wants to start charging them to view personal details. I have never found all that info he was describing, their marriage certificates and so on. I feel good if I can pull up a phone number that isn’t disconnected!
I also have a concern about public records visibility, because I don’t think many are aware of how limited their scope is. For example, court records and offender registries do not capture all people who have ever committed such crimes, instead they are just the ones that have been caught, prosecuted and convicted. Byrne mentions how convicted criminals have lost some of their privacy rights (3). It is important to realize that the people convicted of crimes in the US are much more likely to be poor and minorities. So when we start to CCAP all future employees, and exclude those that have felony convictions, for instance, let’s not fool ourselves that we are now left with a pool of people who have never committed a felony. Nope, it simply means we are left with a group of people, some which never have committed felonies, but others that have but have never been caught or got their charges dropped. The problem is many people don’t realize this or don’t care. This is one reason why it’s so hard for convicted felons to get back on their feet’ they keep getting excluded from being put in to housing and getting hired from jobs because the people making the decisions think they are doing something to keep their community safe. They need to realize there is plenty of people who have committed crimes who just never been caught. I don’t know what the total solution is to this problem, but I would definitely like to see awareness raised on this issue. As a librarian, I would have no problem sharing this with patrons. It’s just another example of how limited information we can get using the web and/or public records. They do not tell the whole story.
I disagree with Byrne when he says convicted criminals are the ones ultimately responsible for having their information public (3). I suppose he means that in breaking the law, they forfeited those rights. As above, I fear this is a very narrow view. There are some people who have been wrongly convicted. And many who are never convicted because of wealth, status, race or luck- how does he reconcile this?
Byrne’s article demonstrates that there is a lot of personal information about us “out there”. It also shows how disorganized our country’s approach is to protecting personal information. I got nervous when I read about the type of redaction that only happens if individuals request it be done. I believe this is putting too much of the burden on the individual. As Byrne listed all the things that may be accessed about us, from home address to social security number, I kept thinking that only certain people will know that this information is out there and have the time and money to track it down. It is another example to me of the gulf between those who know how to navigate the information superhighway and those who don’t.
The two articles addressing informed consent and using our body parts also made it clear that even the people donating their stem cells, organs, etc often don’t understand exactly what they are used for. Streiffer’s article in particular drilled this point home, by pointing out how confusing, misleading and even downright untruthful the consent forms for stem cells can be. As librarians, we can point out ambiguous wording to both our patrons and those writing things like consent forms. Reading these articles is important too because they should remind us that there are many forms and documents that patrons will be accessing that they don’t completely understand or are worded unclearly. By us being aware of that, we will be better able to help our patrons make good decisions.
I also have a concern about public records visibility, because I don’t think many are aware of how limited their scope is. For example, court records and offender registries do not capture all people who have ever committed such crimes, instead they are just the ones that have been caught, prosecuted and convicted. Byrne mentions how convicted criminals have lost some of their privacy rights (3). It is important to realize that the people convicted of crimes in the US are much more likely to be poor and minorities. So when we start to CCAP all future employees, and exclude those that have felony convictions, for instance, let’s not fool ourselves that we are now left with a pool of people who have never committed a felony. Nope, it simply means we are left with a group of people, some which never have committed felonies, but others that have but have never been caught or got their charges dropped. The problem is many people don’t realize this or don’t care. This is one reason why it’s so hard for convicted felons to get back on their feet’ they keep getting excluded from being put in to housing and getting hired from jobs because the people making the decisions think they are doing something to keep their community safe. They need to realize there is plenty of people who have committed crimes who just never been caught. I don’t know what the total solution is to this problem, but I would definitely like to see awareness raised on this issue. As a librarian, I would have no problem sharing this with patrons. It’s just another example of how limited information we can get using the web and/or public records. They do not tell the whole story.
I disagree with Byrne when he says convicted criminals are the ones ultimately responsible for having their information public (3). I suppose he means that in breaking the law, they forfeited those rights. As above, I fear this is a very narrow view. There are some people who have been wrongly convicted. And many who are never convicted because of wealth, status, race or luck- how does he reconcile this?
Byrne’s article demonstrates that there is a lot of personal information about us “out there”. It also shows how disorganized our country’s approach is to protecting personal information. I got nervous when I read about the type of redaction that only happens if individuals request it be done. I believe this is putting too much of the burden on the individual. As Byrne listed all the things that may be accessed about us, from home address to social security number, I kept thinking that only certain people will know that this information is out there and have the time and money to track it down. It is another example to me of the gulf between those who know how to navigate the information superhighway and those who don’t.
The two articles addressing informed consent and using our body parts also made it clear that even the people donating their stem cells, organs, etc often don’t understand exactly what they are used for. Streiffer’s article in particular drilled this point home, by pointing out how confusing, misleading and even downright untruthful the consent forms for stem cells can be. As librarians, we can point out ambiguous wording to both our patrons and those writing things like consent forms. Reading these articles is important too because they should remind us that there are many forms and documents that patrons will be accessing that they don’t completely understand or are worded unclearly. By us being aware of that, we will be better able to help our patrons make good decisions.
Tuesday, September 28, 2010
Week 4 reading response
I enjoyed both readings, but I have trouble with some of the statistics about American readership and literacy rates put forth in “The Company of Readers”. Based on the title and statistics given in the first section “Henny Penny”, I believe the author is indicating that we are saying the “sky is falling”, when in fact they see no crisis. I worry that it is sugar-coating the reality. I would like to see who they got their statistics from; was it really an accurate cross-section of Americans? I say this as someone who grew up in a very literate household, but I spent a great deal of time with people who have extremely limited reading skills. Actually, I currently work two jobs which offer a very interesting cross-section on American readers. One of my jobs is in a library in a fairy affluent neighborhood on Madison’s west side. I would say at least half of the patrons are middle-class, and probably seventy five percent of them know how to use a computer with little or no assistance. My second job is an outreach worker for benefits programs. Basically I go to neighborhoods/areas of high poverty and help people apply for food stamps, health care and get them hooked up with other resources. This population group is very different than the west side library patrons. At least half of them do not know how to use a computer (which is required to apply for the programs which can assist them), and a great deal of them have limited literacy. Some cannot correctly spell the name of the city they were born in (often Madison or Chicago). They may take up to half an hour to read one page of a computer screen, probably about 100 words total. I see them get stuck as they try to navigate the application and often they are too afraid or embarrassed to ask for help. Many cannot type at all. I don’t know how big of a group this is, but I think it is larger than many middle-class, literate people are aware of. “The Company of Readers” mentioned more than once that it was pulling the statistics on readership from “high-income” countries such as the US, Great Britain and Australia. The very poor may be underrepresented in these statistics.
That thought leads me to point out that Pawley mentions how documents are passed down, and it that if some of us read and write less, there is probably less information being passed on about us, at least in that medium. On pages 83-84 she talks about how the less literate may only have dry documents claiming their existence. In place of letters, diaries and poetry may only be birth certificates and applications. It is another reminder that when we look at readership statistics, it is important to note that those most struggling with literacy may not have been included to the full extent. Again, I say this as someone who has daily interactions with what I fear is a largely undocumented and misunderstood class of people.
Both articles touched on “the fiction problem” although “The Company of Readers” pointed out that some more recent studies on literature completely excluded nonfiction, which is an interesting change since the late 1800’s when the use of fiction in public libraries was in hot debate. I would be interested in what the class thinks on a question Pawley brings up: is any reading better than none at all? If we say yes, are we hoping some of the readers will move on to a “higher” level of reading? Who decides what is “better” reading and why? When we answer these questions, I hope we keep in mind topics we have already discussed and read about, such as the power dynamics between men and women, white privilege and the concept of racial neutrality (which I don’t believe exists) and other related topics. Let us keep in mind the point made on page 25 that questions the theory that the poor are too stupid or lazy to do much reading or reading of a certain kind. I subscribe more to the theory that the poor have often less time and energy to spend on activities such as reading, as they are putting much more energy in to everyday survival.
That thought leads me to point out that Pawley mentions how documents are passed down, and it that if some of us read and write less, there is probably less information being passed on about us, at least in that medium. On pages 83-84 she talks about how the less literate may only have dry documents claiming their existence. In place of letters, diaries and poetry may only be birth certificates and applications. It is another reminder that when we look at readership statistics, it is important to note that those most struggling with literacy may not have been included to the full extent. Again, I say this as someone who has daily interactions with what I fear is a largely undocumented and misunderstood class of people.
Both articles touched on “the fiction problem” although “The Company of Readers” pointed out that some more recent studies on literature completely excluded nonfiction, which is an interesting change since the late 1800’s when the use of fiction in public libraries was in hot debate. I would be interested in what the class thinks on a question Pawley brings up: is any reading better than none at all? If we say yes, are we hoping some of the readers will move on to a “higher” level of reading? Who decides what is “better” reading and why? When we answer these questions, I hope we keep in mind topics we have already discussed and read about, such as the power dynamics between men and women, white privilege and the concept of racial neutrality (which I don’t believe exists) and other related topics. Let us keep in mind the point made on page 25 that questions the theory that the poor are too stupid or lazy to do much reading or reading of a certain kind. I subscribe more to the theory that the poor have often less time and energy to spend on activities such as reading, as they are putting much more energy in to everyday survival.
Tuesday, September 21, 2010
Tennessee Libraries have both challenges and achievements
Libraries in Tennessee face various challenges, but also have reason to celebrate and be hopeful for the future. Lack of money is often a problem, especially as libraries face an ever-increasing demand for better technology. A search of newspaper articles on the state of libraries in Tennessee returned results on a variety of types of libraries (public, academic, electronic), although articles on public libraries were perhaps the most common.
Public libraries have both good and less-good things happening. As is likely the case with libraries across the country, many public libraries in Tennessee have been seeing an increase in need for internet computers (Herrington 2005). Unfortunately, public funding for libraries can not keep up with demand, as Tennessee is not a wealthy state. However, grants have made it possible for some libraries to purchase more computers and provide more internet access (Moore 2007). Public librarians note that patrons require the internet for a variety of tasks, ranging from general information seeking, to applying to jobs, to social networking. In some rural libraries, truckers have been known to get off the highway just to check email at a local library.
While many Tennessee residents would like to spend more time online, they are facing a problem with availability of books. Loftin (1997) informs us that Tennessee has the worst ratio of library books per resident. The statistic is one book for every six residents. Of course, some of this is due to budget constraints. Local government spends about $9 per resident for library service, while the national average is $11. I read this article around the same time I had read the article on stereotyping for class and it made me think about the stereotype of people from the rural south being illiterate. Although I could not find a recent statistic on the literacy rate of those in Tennessee, if it is lower than the national average, this article may help to partly explain this. With less free reading materials available, it could follow that Tennessee residents have had less opportunities to practice reading. However, our stereotypes might make us think that people who are illiterate or have limited literacy are lazy or stupid, when in fact they may just have had less money to spend on reading materials. Taking it a step further, we might consider that they may have had less time and energy to spend on reading, if they are working long hours at a grueling, minimum wage job.
The electronic library may be hard to define, in Tennessee it may be best described as a cross between an academic and a public library. Tennessee created a statewide electronic library in 1999, but its funding does get called in to question from time-to-time (Lusk 2000). Since Tennessee has so many rural libraries, an electronic library is an invaluable resource- it would be impossible for the individuals libraries to purchase the material and databases themselves. Any Tennessee resident may use the electronic library from home, work or anywhere else with internet- they just need to obtain the password from a local public or academic library.
Academic libraries were featured in several newspaper articles. Students at the University of Tennessee Chattanooga can access the online catalog from anywhere in the world, thanks to an upgrade in 2001. The new software also allows them to electronically save search results and bibliographic information. The software was paid for by extra student fees. Additional software upgrades, in the northeastern part of the state helped two universities and one public library system be better connected and share more materials through increased interlibrary loan capacity. Both the college libraries, Northeast State Community College Library and East Tennessee State University, have newly built physical libraries which feature state-of-the-art technology as well as more access to computers, internet and a large collection of materials, both online and on-site (M-2 Presswire).
Overall the state of libraries in Tennessee is looking up. Lack of funding available from local governments is being combated by grants and other donations (Moore 2007). Although Tennesse’s literacy rate may not be the best, many foundations exist to improve this, and money is being funneled in to the libraries for programming and collections. New libraries have been built, the state’s electronic library has been kept up well and is still being funded, and access to the internet and other technology continues to be a priority. It would be a good sign if more state (as opposed to city/county) government money was being spent on libraries, as this would show a more systematic commitment to improving literacy and access to the libraries, but hopefully librarians and other concerned citizens will continue to lobby their representatives and fund-raise in the meantime.
References
Herrington, A. (2005, July 4). Libraries caught in Web demand. Chattanooga Times Free Press. Retrieved from LexisNexis.
Loftin, M. (1997, July 17). Embarrassing rank for Tennessee. The Chattanooga Times. Retrieved from LexisNexis.
Lusk, K. (2000, Oct. 17). Tennessee Electronic Library gives access to free databases. The Chattanooga Times Free Press. Retrieved from LexisNexis.
Moore, R. (2007, Nov. 29). Bulk of library funds local. The Chattanooga Times Free Press. Retrieved from LexisNexis.
Shimshock, G. (2006, Sept. 6). Innovative Interfaces. M-2 Presswire. Retrieved from LexisNexis.
Public libraries have both good and less-good things happening. As is likely the case with libraries across the country, many public libraries in Tennessee have been seeing an increase in need for internet computers (Herrington 2005). Unfortunately, public funding for libraries can not keep up with demand, as Tennessee is not a wealthy state. However, grants have made it possible for some libraries to purchase more computers and provide more internet access (Moore 2007). Public librarians note that patrons require the internet for a variety of tasks, ranging from general information seeking, to applying to jobs, to social networking. In some rural libraries, truckers have been known to get off the highway just to check email at a local library.
While many Tennessee residents would like to spend more time online, they are facing a problem with availability of books. Loftin (1997) informs us that Tennessee has the worst ratio of library books per resident. The statistic is one book for every six residents. Of course, some of this is due to budget constraints. Local government spends about $9 per resident for library service, while the national average is $11. I read this article around the same time I had read the article on stereotyping for class and it made me think about the stereotype of people from the rural south being illiterate. Although I could not find a recent statistic on the literacy rate of those in Tennessee, if it is lower than the national average, this article may help to partly explain this. With less free reading materials available, it could follow that Tennessee residents have had less opportunities to practice reading. However, our stereotypes might make us think that people who are illiterate or have limited literacy are lazy or stupid, when in fact they may just have had less money to spend on reading materials. Taking it a step further, we might consider that they may have had less time and energy to spend on reading, if they are working long hours at a grueling, minimum wage job.
The electronic library may be hard to define, in Tennessee it may be best described as a cross between an academic and a public library. Tennessee created a statewide electronic library in 1999, but its funding does get called in to question from time-to-time (Lusk 2000). Since Tennessee has so many rural libraries, an electronic library is an invaluable resource- it would be impossible for the individuals libraries to purchase the material and databases themselves. Any Tennessee resident may use the electronic library from home, work or anywhere else with internet- they just need to obtain the password from a local public or academic library.
Academic libraries were featured in several newspaper articles. Students at the University of Tennessee Chattanooga can access the online catalog from anywhere in the world, thanks to an upgrade in 2001. The new software also allows them to electronically save search results and bibliographic information. The software was paid for by extra student fees. Additional software upgrades, in the northeastern part of the state helped two universities and one public library system be better connected and share more materials through increased interlibrary loan capacity. Both the college libraries, Northeast State Community College Library and East Tennessee State University, have newly built physical libraries which feature state-of-the-art technology as well as more access to computers, internet and a large collection of materials, both online and on-site (M-2 Presswire).
Overall the state of libraries in Tennessee is looking up. Lack of funding available from local governments is being combated by grants and other donations (Moore 2007). Although Tennesse’s literacy rate may not be the best, many foundations exist to improve this, and money is being funneled in to the libraries for programming and collections. New libraries have been built, the state’s electronic library has been kept up well and is still being funded, and access to the internet and other technology continues to be a priority. It would be a good sign if more state (as opposed to city/county) government money was being spent on libraries, as this would show a more systematic commitment to improving literacy and access to the libraries, but hopefully librarians and other concerned citizens will continue to lobby their representatives and fund-raise in the meantime.
References
Herrington, A. (2005, July 4). Libraries caught in Web demand. Chattanooga Times Free Press. Retrieved from LexisNexis.
Loftin, M. (1997, July 17). Embarrassing rank for Tennessee. The Chattanooga Times. Retrieved from LexisNexis.
Lusk, K. (2000, Oct. 17). Tennessee Electronic Library gives access to free databases. The Chattanooga Times Free Press. Retrieved from LexisNexis.
Moore, R. (2007, Nov. 29). Bulk of library funds local. The Chattanooga Times Free Press. Retrieved from LexisNexis.
Shimshock, G. (2006, Sept. 6). Innovative Interfaces. M-2 Presswire. Retrieved from LexisNexis.
Week 3 reading response
I liked all the articles for this week. Reading about our troubled past and how we got to where we are today and what barriers are still in the way is great. Also enjoyed the article on women in this profession, of course I have noticed that many in this field are women and the higher-ups, as in many organizations, tend to be men. Although technology is replacing some of our traditional services, evolution is a good thing and I do not feel afraid that our jobs will disappear anytime soon. One of main concern for libraries and patrons is actually the technology gap will continue to widen, leaving many patrons way behind those who have better computer skills. I believe that librarians can act as a bridge to help connect the underserved in our community with resources and information that they are not able to find on their own.
I want to focus most of my post on Radof and Radof’s article on stereotypes in librarianship. I have worked at several public library branches and am acquainted with many people who work in libraries. Although they do tend to be predominately female and white, their backgrounds and personalities are quite distinct. As the article discusses, humans have a tendency to stereotype, but as with any group of people or profession, librarians have many unique characteristics.
Stereotypes can keep us in shallow relationships with people, and also leave the door open to treat some people as inferior. Since some of us have experienced how awful it is being stereotyped, I would encourage us as current and future professionals in the library field, to spend some time thinking about our own stereotypes and how they may affect the way we treat others. Overall I have been immensely impressed with the ways I have observed public librarians interact with patrons from all walks of life, but of course there is always room for improvement. For example, I recently heard a library employee say they thought they should put a sign up for “certain” new patrons: get a library card and a free rap cd! They were referring to a trend they had apparently noticed among African Americans to have hip-hop cds reach “lost” status, at which point they could not check out additional materials until the cd had been returned or replaced. I don’t question that this does occur, but does it necessarily occur more often with African Americans, or might it just be more noticeable, especially since Madison is majority white, and African American patrons may stand out more? Also, I don’t know that there would be a way to trace this assertion with statistics, as the patron’s race is not recorded anywhere. This is just one example, and it is important to note that this type of attitude can become a vicious cycle. If the librarian already believes that African American patrons are more irresponsible with library materials, then they may (consciously or unconsciously) treat their African American patrons not as well. These patrons will likely pick up on this, and may respond in kind…you can see how this can go on forever.
Other parts of the article that caught my attention: they describe us as Sisyphus, with our endless task of organizing, just to have the materials disorganized by patrons (63). Let us hope that most of us are not looking for “patron-free” days in the library. The library is there for the patron, not for us, and it is a good thing that they are interested in materials and rumple them a bit (or a lot) in the process.
On page 65 they talk about the librarian having created a system that seems needlessly complex to the user, and also makes them dependent on library staff. I agree with this to some extent, however, I think advances like the online card catalog with keyword searches, coupled with a good percentage of patrons who are extremely computer savvy, makes this statement a little less relevant. That said, we should be especially aware of patrons who continue to need more assistance and who may be extremely intimidated by the internet, computers, and even the written word.
My last comment on this article is that I have to acknowledge their shout-out to my favorite television librarian, Mr. Rupert Giles. He’s definitely the coolest librarian/watcher ever to be featured on prime-time.
I want to focus most of my post on Radof and Radof’s article on stereotypes in librarianship. I have worked at several public library branches and am acquainted with many people who work in libraries. Although they do tend to be predominately female and white, their backgrounds and personalities are quite distinct. As the article discusses, humans have a tendency to stereotype, but as with any group of people or profession, librarians have many unique characteristics.
Stereotypes can keep us in shallow relationships with people, and also leave the door open to treat some people as inferior. Since some of us have experienced how awful it is being stereotyped, I would encourage us as current and future professionals in the library field, to spend some time thinking about our own stereotypes and how they may affect the way we treat others. Overall I have been immensely impressed with the ways I have observed public librarians interact with patrons from all walks of life, but of course there is always room for improvement. For example, I recently heard a library employee say they thought they should put a sign up for “certain” new patrons: get a library card and a free rap cd! They were referring to a trend they had apparently noticed among African Americans to have hip-hop cds reach “lost” status, at which point they could not check out additional materials until the cd had been returned or replaced. I don’t question that this does occur, but does it necessarily occur more often with African Americans, or might it just be more noticeable, especially since Madison is majority white, and African American patrons may stand out more? Also, I don’t know that there would be a way to trace this assertion with statistics, as the patron’s race is not recorded anywhere. This is just one example, and it is important to note that this type of attitude can become a vicious cycle. If the librarian already believes that African American patrons are more irresponsible with library materials, then they may (consciously or unconsciously) treat their African American patrons not as well. These patrons will likely pick up on this, and may respond in kind…you can see how this can go on forever.
Other parts of the article that caught my attention: they describe us as Sisyphus, with our endless task of organizing, just to have the materials disorganized by patrons (63). Let us hope that most of us are not looking for “patron-free” days in the library. The library is there for the patron, not for us, and it is a good thing that they are interested in materials and rumple them a bit (or a lot) in the process.
On page 65 they talk about the librarian having created a system that seems needlessly complex to the user, and also makes them dependent on library staff. I agree with this to some extent, however, I think advances like the online card catalog with keyword searches, coupled with a good percentage of patrons who are extremely computer savvy, makes this statement a little less relevant. That said, we should be especially aware of patrons who continue to need more assistance and who may be extremely intimidated by the internet, computers, and even the written word.
My last comment on this article is that I have to acknowledge their shout-out to my favorite television librarian, Mr. Rupert Giles. He’s definitely the coolest librarian/watcher ever to be featured on prime-time.
Friday, September 10, 2010
Tupac's song "Dear Mama"
This year, Tupac Shakur's moving tribute to mothers everywhere, "Dear Mama" will be added to the Library of Congress. I am pleased that Tupac's legacy continues to thrive and my hope is that more "mainstream" information agencies will pick up on his massive influence. Tupac was fatally shot on September 7th, 1996 and passed away on September 13th. You can support Tupac's memory by requesting that your local public or academic library buy more of his albums, biographies and films.
Photo from keepittrill.com
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